A COMPARATIVE ANALYSIS BETWEEN PUBLIC AND PRIVATE SECTOR BANKS CONCERNING E-BANKING SERVICES IN THE BALASORE DISTRICT OF ODISHA

Banks play a very important role in the Indian financial market as they are biggest purveyors of credit and attract most savings from population. Banking is necessary for economic development all nations world because developed banking system holds key well serves barometer health country. In context, there were two phases nationalization, introduction RRBs, entry private sector banks foreign banks, now e-banking some major changes that affect structure functioning over time to time. Based on Reserve Bank India Act, 1934, categories under terms, one “Schedule Commercial Bank” “Non-schedule Bank”. The selected this study State India, representing public HDFC Bank, sector; largest their sector, considering number branches, customer base, net worth. objective find consumer satisfaction respect perception employees using Public Private Balasore district Odisha. It found heavily dependent message alerts promote products services; it felt should supplement with other modes like print media, hoardings, email, etc. stimulate usage create greater awareness.